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Tips to Pick the Best Water Damage Restoration Service for Your Commercial Property

Water damage and flooding can happen to your business from severe weather or from your sprinkler system or water used to put out a fire. After the damage occurs, it’s important to act quickly to get the water out of your commercial building. Waiting can lead to worse damage like mold growth, mildew, and further structural damage. More damage means it will take more time and money to restore and rebuild your property. And with a business, you’ll want to reopen as soon as possible.

Hiring a water restoration company is the first step to getting your life back to normal. A good company will help take the burden off of you and restore your property to pre-loss condition in a timely manner. But how to pick the right company for you? Follow these tips to help you choose.

Tips to Pick the Best Water Damage Restoration
  1. Do they have an emergency response team?
    Water damage can happen any time of day, requiring the need for a water mitigation company at odd hours of the night during the weekend, not just during regular business hours, Monday through Friday. A professional company will respond immediately to you and arrive on the scene quickly so they can help you assess the damage and make a plan of action. If a company isn’t open 24/7, they might not be right for you.
  2. Are they trained, licensed and insured?
    The owners of a business may be licensed and trained, but before you hire a company, make sure their entire staff is also trained and certified, as well as insured. A well-trained team means that whoever the company sends over will be sure to give you top results and high quality work. It is okay to ask for proof of credentials and licenses. An accredited restoration company will be proud of their certifications and send them right over. It’s important to emphasize to only hire an insured restoration professional. If anything should go wrong to your building or property during the restoration process, the company’s insurance will cover the damages
  3. Asking for a reference is key.
    Asking your neighbors, family, and friends is a great start in learning who to hire. However, it’s equally important to ask that water damage restoration service for a list of previous customers and clients. Just like with the credentials, a good professional company will gladly provide you with a list fast. Common questions to ask previous clients are: What was the scope of the project? Did they do a satisfactory job completing the work? Did they finish within the estimated time frame and budget? How nice were the people to work with? Was the company’s quality of work top-notch? Also ask if their restoration company works directly with the client’s insurance company. If you still aren’t sure, use sites like Angie’s List, Yelp, and Merchant Circle to help finalize your decision.

  4. Make sure the water damage service does a damage assessment first.
    Never hire a water restoration company on the spot. Have them come to your commercial property and do an on-site assessment of the damage. A company that promises quick work over the phone before seeing the damage is probably unreliable. A professional company will know they need to see how much damage and what kind of damage there is to fully understand the scope of the project.

When your business has water damage, you need to hire a professional restoration company that will work hard for you, respond quickly, assess the situation, make a plan, and use their trained staff to restore your commercial property back to normal.

Has Your Commercial Property Suffered Water Damage or Flooding?

Contact Alpha-Omega Disaster Restoration. We are available 24/7 for both emergency and non-emergency services for your commercial property. Our team of professionals is thoroughly trained, licensed, and insured. We can document the situation and damage, working directly with your insurance adjuster to provide you the fastest and best water restoration possible. Water in your building needs quick action to prevent further structural or mold damage. Alpha-Omega Pros is a fully certified professional restoration company serving Billings, MT and the surrounding areas.

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Why Choose Us

We will work directly with your insurance company to make the process painless.
We are an IICRC-certified firm. Click on “Certified Experience” above to learn more about the importance of hiring a certified firm.
Get the very best disaster restoration service — at a fair price.
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We have highly-trained employees who are your go-to team with over 50 years of combined experience in the restoration industry.
We have the right tools to save you time and money. Get it done right the first time.

Reviews from Our Clients


"Luckily I have never needed to use a restoration company, but as someone who has worked closely with Alpha Omega, they have treated my clients very well, and have always been honest and very transparent. Although their whole team is very professional and punctual, Carissa and Sonya have been great to work with."


"Best service in town! I had water leaking through my basement ceiling from the overflow drain in my upstairs bathtub. They showed up immediately after I called, they were super professional and helped me find the leak and even told me how I can fix it myself. I was so impressed how well the turned my problem around."

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