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Plumbers Vs Restoration Companies

When you own your own business and you run into an issue that requires a water damage restoration professional, what do you do? What type of water damage restoration professional do you call to fix your problem? Running a business requires a lot of time and money. Making sure you are hiring the right person for the job the first time around is incredibly important.

Depending on the issue you have (a burst pipe, backed up toilet, fire damage, or mold) will affect who you hire. Most of the time, you will deal with a restoration company or a plumber (or sometimes both). But how do you decide who to call? Use these definitions to learn the differences between these water damage restoration professionals and what they do.

What Does a Plumber Do?

When there’s a leak from a pipe, standing water underneath an appliance, or water flowing from an unknown source, our first reaction is to call a plumber. They are fully equipped to handle problems with your pipes, faucets, sewer lines, toilets, and more. Plumbers are trained to locate the source of a leak, like a crack in a pipe, a clog in a sewer line, or a kink in a water line. They will repair a crack, replace a pipe, or unclog a toilet quickly, as well as stop more water damage from occurring, ensuring no more damage to your business. On top of that, they will usually clean up standing water as they go, to make minimal cleanup for you and your crew.

What Does a Restoration Company Do?

damage restoration

A restoration company is typically the first responders after a catastrophic event or large damage has occurred to a business or home because of a natural disaster, fire, flood, or mold. The restoration company will clean up the commercial property, ensuring it’s safe to move on to the repair process. Services that restoration companies provide typically include:

Some restoration companies don’t do any repairs. They clean up and remove debris to make way for a contractor. At Alpha Omega, we not only help clean up your property, but also restore it to its pre-loss condition. Our goal is to repair the damage and to prevent future damage from occurring. We can work with you to fix the area impacted by the damages, including replacing drywall, floors, cabinets, windows, roof repair, and siding repair.

How to Be Prepared for Emergency Situations

In case disaster does strike, make sure you have an emergency preparedness plan. Have a list of people and companies to call, including your preferred contractors, local plumbers, and restoration companies. If you own multiple buildings or businesses, keep a list accessible in each building to quickly call for help. Keep a quick key next to each name and number so you know who to call when. If you have employees or tenants, make sure they know where the list is, or each have a copy, so they can call them as well.

When Does Your Business Need Alpha Omega?

Contact Alpha-Omega Disaster Restoration if you have any water, fire, or mold issues at your commercial property. At Alpha Omega, we have a trained, certified, and licensed emergency response team available 24/7 to assess your situation, make a plan, and work directly with your insurance company, as well as your tenant’s. We want to restore your business as quickly and safely as possible with minimal disruption. While Winter can bring on many different hazards that could lead to water damage, your commercial property can be prepared if an emergency strikes. During the winter months, watch for small signs of water damage and potential mold problems. Be sure to call us at the first sign of trouble.

Alpha-Omega Pros is a fully certified professional restoration company serving Billings, MT and the surrounding areas.

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Why Choose Us

We will work directly with your insurance company to make the process painless.
We are an IICRC-certified firm. Click on “Certified Experience” above to learn more about the importance of hiring a certified firm.
Get the very best disaster restoration service — at a fair price.
We offer a five-year workmanship warranty.
experience training matter
We have highly-trained employees who are your go-to team with over 50 years of combined experience in the restoration industry.
We have the right tools to save you time and money. Get it done right the first time.

Reviews from Our Clients


"Luckily I have never needed to use a restoration company, but as someone who has worked closely with Alpha Omega, they have treated my clients very well, and have always been honest and very transparent. Although their whole team is very professional and punctual, Carissa and Sonya have been great to work with."


"Best service in town! I had water leaking through my basement ceiling from the overflow drain in my upstairs bathtub. They showed up immediately after I called, they were super professional and helped me find the leak and even told me how I can fix it myself. I was so impressed how well the turned my problem around."

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